Free tool
Missed visit and re exam workload calculator
See how many recall calls and re exams your active care plans generate each week, and how many front desk hours that quietly consumes.
Free tool, no sign up
Work out how much of your care plan revenue never arrives because patients stop attending before the plan they bought is finished.
Care plan completion is the quietest number in a chiropractic clinic. Nobody bills for a visit that never happened, so an incomplete plan leaves no trace in the day sheet. It shows up instead as a patient visit average that keeps sagging, as prepaid balances you cannot clear, and as a schedule that feels busy in a month that pays badly.
This calculator turns that into a single annual figure. Enter how many plans you start in a typical month, how many visits a plan usually carries, roughly what share of those visits actually get used, and your effective fee per visit. The last field lets you test a realistic improvement rather than a perfect one.
Planned visits never attended per year
1,532
Visits you scheduled the capacity and the clinical intent for but never delivered.
Annual revenue in unfinished plans
$84,269
What those missing visits would have collected at your current fee.
Annual value of hitting your target rate
$35,482
The share of the gap you would recover by closing to your target completion rate.
Unfinished value per plan sold
$502
The average amount that walks out the door with each plan you start today.
These figures assume your fee per visit holds steady across the plan, so lower them if later phase visits are discounted.
Completion rate is visits attended divided by visits planned, measured across every plan that has closed or gone quiet, not only the ones that finished. Clinics that count only completed plans post beautiful numbers and learn nothing. Include the patient who came four times out of twenty four, because that patient is the whole point of the exercise.
Pick a window long enough that plans have had time to end. A rolling twelve months works for most clinics. If you run mostly twelve visit plans at three a week, a six month window is enough, but do not measure a quarter that is still full of open plans or the result flatters you.
Three things move completion more than anything else: whether the plan had a stated visit count and end date at the report of findings, whether the re exam had a visit number attached to it before the patient left, and whether the first missed visit produced a call the same day. Everything else is decoration.
That is why the recovery figure is worth more attention than the total. Going from sixty two percent to seventy eight percent is a front desk routine and a clearer report of findings. Going to one hundred percent is not a plan, and budgeting against it is how clinics talk themselves out of fixing anything at all.
Yes, but record them as planned discharges rather than dropouts. A patient released at visit fourteen with a documented improvement is a clinical success and a completion, even though the count is short. If you cannot separate the two groups, your completion rate will look worse than it is.
The math works for both, but the consequences differ. With per visit billing the unfinished visits are lost revenue. With prepaid plans they are an unearned balance you may owe back, which makes the same number a liability rather than a shortfall.
It varies with case mix, payer rules and plan length. Shorter plans finish at higher rates because there is less time to drift. Rather than chasing an outside benchmark, measure your own rate for two quarters and treat any sustained improvement as the win.
Free tool
See how many recall calls and re exams your active care plans generate each week, and how many front desk hours that quietly consumes.
Working document
Twenty concrete steps that decide whether a chiropractic care plan finishes, arranged in the order they happen in a real clinic week.
Whatever the calculator just returned is not a one off; it renews with every care plan you start at the report of findings. Book a demo and we will show you which patients would be sitting on your morning gap list today, using your own plan sizes and your collected fee per visit rather than our defaults. Twenty minutes is usually enough to see where the plans leak.